Working with LabTech

We’re in the midst of implementing a new business tool/offering through LabTech. A few years back, I worked with a company that had purchase “SilverBack”, a solution for MSP’s (Managed Service Providers) that allowed management and monitoring of remote sites. My thinking says that, although “good”, the advances in frameworks and functions have taken us to a new level. LabTech delivers a solution that provides for an incredible level of capabilities. Developed by an MSP for MSP’s, it shows.

The claim, “anywhere in three clicks” just might be true. Drill down within such easy grasp to see a config or report? Quickly done. Want to defrag a drive? Quickly done. Three clicks (as long as a dbl-click is counted as one, otherwise it’s four!!!).

Integration, depth, and usability are starting to show themselves as we continue to move forward with the initial implementation. Reports that allowed us to quickly determine which hosts on a network had Adobe Acrobat vs Adobe Acrobat Pro were quickly had.

Other functions that work for the Technician are the Redirectors. With choices. RDP, VNC, http, and https are a few of the choices one has when needing to access or to see how the end user sees certain web content.There’s even a set up to your LogMeIn account.

Scripts that allow removal of unwanted and unneeded “toolbars” are also available. Why we are continually pummeled by the likes of Google, Microsoft, Java, and other concerns to install another piece of their junk amaze me. LabTech lets me remove them. Remotely. Automatically. Kind of like a “search and seizure” mission.

I look forward to writing more about LabTech in the future, both near and far. I like choices. I like possibilities. LabTech appears to offer both!

What’s running on your network?

Are you a network administrator? Odds are good that the answer can be yes. Even if the only network you “run” lives at your home, you may be (by default) a network administrator.

Now, back to the first question: What’s running on your network?

Do you know? My network has computers and printers, a router/firewall with wireless capabilities. And an AppleTV, a BlueRay DVD player, iPhones and iPads…and should I take the time to reconfigure it, we’ve got a “Mole”–a wireless capable, infrared and motion sensitive, web cam. That’s in the house. We could talk about the office, yet I’ll save that!

When we talk about computers, we should also talk “OS”, or operating system. We run Linux (Ubuntu 11.10), Mac OS X (Lion and Snow Leopard), and Windows (almost all of which are on virtual machines). And yes, I know what’s running on my network. Right down to the application level. Why? Because I run a SonicWALL TZ 210 Wireless with the 5.8.x firmware.

It used to be that to have a clue, one needed to do “captures” of network data with a tool like WireShark or Snort. Some tool that would allow you to gather huge amounts of data to sift through. And sift through… The difference? Now I can look at a visual graph:

SonicWALL Real-Time Monitor

Visual monitoring view

Which might return a comment, “So what? There are all kinds of networking tools that show graphs.” And most all graphical tools, especially tools that show current traffic, have a value when it comes to getting that visual clue of what’s happening _now_. Yet you want to see more. The App Flow Monitor link, on the left menu just above our currently selected tool, breaks things down in a table that shows us flow rates, bytes and packets, sessions, and the application in use.

SonicWALL App Flow Monitor

App Flow Monitor

We can now see the applications used on our network. As long as our SonicWALL has been properly configured, we can see how our network is being used. With the modular, bundled approach of a SonicWALL, our network can now be protected at a level far beyond the capabilities of even a year ago. Yes, we can have Gateway Antivirus with its “6982259 signatures available on the cloud AV Database” (as of 11/6/2011), Content Filtering Service, Intrusion Prevention Service, Anti-Spyware, and Enforce Client Anti-virus, yet we can now have application level control on our network.

App Control now opens for us the ability to control how network applications use our network. We can give high priority and bandwidth, or we can restrict bandwidth. Or we can block an application, such as Skype with its port-hopping abilities, or we can allow Facebook, yet block Facebook games. That’s an awful lot of power for a home firewall (OK, so I got carried away!) And it’s more than is generally needed in a home environment, yet what about in a business?

From small business to enterprise, SonicWALL has an appliance to fit that need. The SonicWALL Next-Gen appliances are powerful, feature rich, and cost effective. Businesses have many of the same types of equipment on their networks as you have at home. Protecting a businesses assets has grown far beyond the requisite locks, keys and alarms. The reach of a business can extend beyond borders at the click of a button in a web browser or the opening of an attachment in an email. The consequences of failing to protect the network and computers of a business can be very costly. You, as a network administrator, are responsible for protecting your business–even if it’s your personal business at home, be it online banking, shopping, or simply surfing the net.

What’s running on your network? Given the state of Internet traffic today, it may be much more than you expect. Or want. Get control.